Change Management
Today, organizations are under enormous pressure to do more with less. With GVT – clients experience shorter learning curves, faster implementations, and enhanced system training and supporting services… all to ensure your organizations gets started and uses the software solution on day one.
Leading up to your system launch, we are pro-actively involving your team by introducing them to the new changes that will occur. From sending out a series of email introductions to screen shots, training videos and live webinars – we involve your team up front, so that on launch day everyone is ready to grab hold of the solution and begin improving processes.
We also believe in working directly with your team's lead person or "champion" to make their situation easier. We realize that during any software implementation - there can be "hundreds" of questions from your staff. We work together with you to develop the right process of communication to support your champion and make the transition period as seamless and as easy as possible.
Strategic Change Management Program
Our goal - no "downtime" at launch time.
Our plan is to do it right the first time when it comes to your implementation. But implementation goes way beyond the software. You have to be ready and your team needs to be ready... when the software is ready.
Again - our goal... to have everyone on the same page, trained, acclimated and ready to go - so you get started on day one.
Our processes include:
- Good requirements gathering
- Process flow definition
- Phase 1 rollout of FAMCare engine
- Implementation plan for new customizations or add-on modules
- Change management plan
- Support definition
- Training to administrators
- Training to staff
We believe in getting you started right away. However your time, focus and your accountability is very important to the success of your project. As with most partnerships - clear communication and expectations are extremely important in order to guarantee the success of any project. You've invested in GVT for a reason - to provide you with the best software and support team to improve your productivity and give you the information that you need when you need it. Why wait to get started?