FAMCare by the numbers

How we calculated these numbers

Three of these numbers are modeled estimates, not guarantees. They show the time that typically comes back when information is entered once, in structured fields, and reused. Your results depend on your programs, caseloads, funders and starting point.

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~30

Years of human services experience

This one is a fact, not an estimate. Global Vision Technologies has built case management software for human services agencies since 1997.

3–5 hrs

Weekly time saved per billing staff member, when billing is included

Billing time comes back when charges are built from records staff already entered, instead of being re-keyed. The estimate counts time saved on:

  • Charges created from service records and case notes, with no second entry in a billing system or spreadsheet
  • Census billing generated from enrollment and attendance data
  • Electronic claims (837) sent in batches, where electronic billing is included, instead of typed into payer portals
  • Remittances (835) posted automatically instead of by hand
  • Fewer denials and resubmissions, because required fields are checked when the record is entered

The estimate: 3–5 hours a week for each person who does billing, every week the billing tools are in use. Over a year, that is about 155 to 260 hours per billing staff member.

In dollars: at a typical billing salary of $60,000–$120,000 (about $29–$58 an hour over 2,080 work hours), that is about $4,500–$15,000 per billing staff member a year. It is higher when billing falls to a finance director or CFO.

1–3 hrs

Weekly capacity recovered per caseworker

When caseworkers use FAMCare as intended, they save or gain 1–3 hours a week in efficiency. That is about 12 to 36 minutes a day, recovered from work FAMCare does once instead of every time:

  • Client details entered once and filled in on every later form
  • No duplicate entry when a client is served by more than one program
  • Workflow prompts that show staff which form comes next, so fewer items need chasing later
  • Assessments that score themselves as answers are chosen
  • Due dates and alerts on each caseload dashboard, instead of tracked by hand
  • Less time pulling information together for supervisors and reports

In dollars: 1–3 hours × 52 weeks × $35 an hour (typical pay for a licensed caseworker) ≈ $1,800–$5,500 per caseworker a year.

Up to 80%

Less time compiling reports

This compares producing a recurring report by hand (pulling files, combining spreadsheets, hand counts and reconciling programs) with running a saved FAMCare report that was built once and is rerun every period.

  • “Up to” is the best case: a recurring report whose data elements are all collected as structured fields.
  • Building a report the first time takes effort. The savings come from every run after that.
  • A one-time or brand-new request saves less.

Example of the math: a monthly funder report that took 10 hours to assemble by hand, and 2 hours to run, check and submit from FAMCare, takes 80% less time.

Basis: FAMCare implementation data and results reported by FAMCare customers.

Assumptions behind every estimate

  • Dollar figures use typical pay: $35 an hour for a licensed caseworker, and $60,000–$120,000 a year for billing staff. Figures assume 52 weeks a year and are rounded.
  • Forms are set up to collect the data your funders and billing require, and staff use FAMCare as intended, as the system of record.
  • Estimates describe typical results; they are not a promise of savings for any one agency.

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