FAMCare New Case Study Profiles
Public Sector | Government Human Services Software
Areas of Focus
How important is it that your caseworkers stay on task? The intuitive workflow processor in FAMCare CONNECT helps remind you when important events and tasks are due. Know when a treatment plan needs reviewing, a medical exam is due or an assessment requires action!
With the case alert wizard you can set alerts based on dates, actions and events and be notified on your dashboard when an action needs to be taken or a task needs to be completed on behalf of a client.
With our Pathways module - you can create an entire path inclusive of all of the events and tasks that need to be completed. For example - let's say you offer adoption services to clients and the overall program includes many different aspects such as interviews, training, filling out different forms, reviews, etc. Typically - you would be looking to track each of these as different events on a timeline. With Pathways - you can create each event, set the schedule and every task, point of contact and action is automatically tracked for you in a dynamic visual map that is easy to read and understand. The end result... your team stays on track and your clients don't fall through the cracks!
Technically speaking... behind the scenes - GVT's "Action Queue" is what is driving all of the "Action". "Action Queue", is a SQL-based method to validate data and take action based on business rules that may be unique to an organization.
An administrator with a basic knowledge of the SQL language and familiarity with the data elements of a FAMCare installation can:
Each FAMCare CONNECT system includes: