FAMCare New Case Study Profiles
Public Sector | Government Human Services Software
Areas of Focus
FAMCare - from the front... appears to be similar to some of the other case management software tools on the market - but there is something you need to know... FAMCare is built on a powerful workflow and development platform. Visions Server is GVT's proprietary platform and "engine" that is configured for every customer - making their case management experience unique and very special.
The Visions Server has 4 different workflow processors designed to tackle and streamline bad processes and make them more efficient so caseworkers can spend more quality time with their clients. Setting alerts and triggers are at the forefront - allowing agencies to proactively set the work "script" and daily activities for their caseworkers - so no one falls off track and no clients fall between the cracks! Additionally, Visions Server is a development platform, so all customizations and tailoring is done safely and securely - there is never any need to worry about bad code. The system has self-check tools to verify all work along the way so developers can customize your system quickly and efficiently.
Rapid case management? What does that mean? In a world where agencies are getting inundated with new cases every day - it's important that they can leverage a tool that guides and assists them through their case management process. FAMCare includes the tools that you need to quickly configure your software to work specifically for your needs. Ask any case worker and you'll quickly find out that if they can leverage a system that helps do their jobs more efficiently and frankly - FASTER... they're able to SPEND MORE QUALITY TIME with their most vulnerable clients and families. At the end of the day - isn't that what matters most?
The security behind FAMCare is second to none. Period. So much talk is spent on collecting data, but not enough time is spent on doing it in the most secure way possible. FIRST - WE TAKE DATA SERIOUSLY. FAMCare utilizes a multi-dimensional security model that allows for the creation of security groups based on "roles" at your agency. In addition, security protocols and assignments can be set at the user level (so users see ONLY WHAT YOU WANT THEM TO SEE) and at the form level (to hide specific information from some users, but not all). It's specific, flexible and very powerful. SECOND - WE TAKE HIPAA SERIOUSLY. Data transfers and web services are treated with the utmost security and client and patient information is always protected in our highly secure data centers.
YOU ARE UNDER OUR PROTECTION. The plain and simple truth is that as a client of GVT - our goal is to make you a FAMCare EXPERT. Over the years we've put together a pretty strong training program and video library that guides users through every aspect of the FAMCare system - so you are never left alone... on your own. Our team of coaches and help desk specialist are here to acclimate you to your new system and get your team using it proficiently, as soon as possible. WE DO NOT WANT ANY DOWNTIME. When you invest in FAMCare, you invest in Global Vision Technologies. But not only that - we are investing in you too. All of us believe - "we're in this together!" Your success ultimately is our success... and we don't like to fail!