Social work is a rewarding job. Every day, you get a chance to leave a positive impact on the community by taking the initiative and making someone’s life better by giving them hope, if nothing less.
But while social work is gratifying, it’s also endlessly challenging.
Between all the documentation, extensive paperwork, legalities, and meetings, one can very easily lose sight of what truly matters, i.e., the client you’re serving. While going through the plethora of administrative tasks associated with a case, you end up getting very little time with the client.
So, to help you out, we’ve rounded up a few simple tips that can help you with better case management in the future.
Whenever you start on a new case, it’s a good idea to put aside a significant segment of your day to get completely acquainted with all aspects of the case.
This means that your first meeting with the primary subject in the case is very important. You need to ensure that you can get maximum information at this initial point, including the immediate and long-term needs of the case, and determine whether you can provide everything that is required.
Identifying this early on can save you and the other person a lot of time and effort. In case you can’t help them, this would be the ideal time to refer them to somebody who can assist them. This will help you with better case management overall.
Social workers are typically dealing with massive caseloads, where a lot of cases are often very similar too. With so much paperwork and other tasks going on simultaneously, it’s very easy to miss out on an important deadline or make mistakes unless you’re extremely organized.
As a general rule of thumb, you should be documenting each and everything related to a case. Moreover, it’s important to know your limits and set a realistic to-do list early each day to stay on track.
One way to stay organized while dealing with large caseloads is to use case management softwares. A case management software can help you stay on track by automating several routine tasks related to cases. It also serves as one dashboard where you can simultaneously handle multiple cases.
But if you decide to invest in a case management software, make sure it’s cloud-based and can be personalized according to your requirements—preferably something like FAMCare.
FAMCare is a social service case management software that helps social workers streamline their casework.
Contact us to learn more about the nonprofit software.